Effective Date: October 22, 2025
Company Name: Blue-Chips Delivery Boy
Website Name: Delivery Boy
1. Introduction
At Blue-Chips Delivery Boy, your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our delivery marketplace platform (“the Platform”). By using our services, you agree to the terms described here.
We operate as a delivery and logistics platform connecting customers, vendors, and riders (delivery personnel) for the purchase and delivery of goods and services.
2. Information We Collect
We collect the following types of information to ensure smooth operations:
A. Personal Information
- Full name
- Contact information (email, phone number, address)
- Payment details (for transactions and withdrawals)
- Business information (for vendors)
- Government-issued identification (for riders and vendors)
B. Automatically Collected Data
- IP address, browser type, and device information
- Cookies and similar tracking technologies for analytics and functionality
- Location data (for delivery tracking and service optimization)
C. Transactional Data
- Orders, payments, and delivery history
- Refund and withdrawal requests
- Communication logs with customers, vendors, and riders
3. How We Use Your Information
We use the information we collect to:
- Process and complete orders and deliveries.
- Verify user identity and prevent fraudulent activities.
- Enable communication between customers, vendors, and riders.
- Process vendor withdrawals and customer refunds.
- Improve our services, user experience, and security.
- Send notifications, promotional updates, and service-related messages.
- Comply with legal and financial regulations.
4. Sharing of Information
We may share your information only when necessary:
- With riders to facilitate deliveries.
- With vendors to process customer orders.
- With payment processors for transactions.
- With law enforcement or government agencies when required by law.
- With third-party service providers assisting in analytics, hosting, or marketing—under strict confidentiality agreements.
We do not sell or rent your personal information to any third parties.
5. Data Storage and Security
We store your information securely using industry-standard measures such as encryption, firewalls, and secure servers.
However, please note that no online platform can guarantee 100% security. Users are advised to keep their account credentials confidential.
6. Data Retention
We retain your data for as long as your account is active or as needed to comply with legal, financial, or operational obligations. You may request account deletion at any time by contacting our support team.
7. Your Rights
As a user, you have the right to:
- Access, correct, or update your personal information.
- Request deletion of your data.
- Withdraw consent for data processing.
- Lodge a complaint with a data protection authority (NDPC in Nigeria).
8. Cookies Policy
Our website uses cookies to enhance user experience and track activity. You can control cookie preferences through your browser settings.
9. Refund and Withdrawal Policies (Reference)
Please refer to our standalone policies:
- Refund Policy: Refunds can be requested within 4 days of purchase.
- Withdrawal Policy: Vendors may withdraw funds 5 days after confirmed sales.
These policies are integrated with and governed by this Privacy Policy.
10. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices. Updates will be posted on this page with a new “Effective Date.”
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
📧 Email: contact@deliveryboy.online
🏢 Address: Fueta Close, Off Oloridama Street, Ekpan
📞 Phone: +2347066115586
